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Front Desk Representative/Customer Service

Company: Ashley Furniture Homestore
Location: Farmington
Posted on: November 13, 2021

Job Description:

Primary Job Functions

  • Provide an outstanding service experience for every HomeStore customer and guest.
  • Maintain a welcoming visible presence at the Front Desk.
  • Engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Ashley brand image.
  • Partner with the sales team to meet and exceed customers service expectations.
  • Perform daily sales order entry and payment processing with exceptional accuracy.
  • Assist sales representatives with processing sales orders; ensure sales orders are input correctly.
  • Follow cash and credit card handling procedures.
  • Process customer credit applications and financing arrangements.
  • Maintain sales transaction documentation.
  • Assist with store opening and closing procedures, including cash balancing and daily checklists.
  • Provide clerical support to HomeStore accounting and administration functions.
  • Contribute to an engaging, positive work environment.
  • Participate actively in meetings and coaching sessions with managers and trainers.
  • Develop high levels of knowledge on all Ashley products, promotions and store functions.
  • Demonstrate Ashleys core and growth values in the performance of all job duties.Schedule ExpectationsThe incumbent will work 40 hours per week, which includes weekends, holidays and evenings. The number of hours may increase during specific Market events, holiday seasons or blackout periods, or to meet other business needs. Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.Job Type: Full-timeEducation:
    • High school or equivalent (Preferred)Work Location:
      • One locationWork Location: One locationby Jobble

Keywords: Ashley Furniture Homestore, Farmington , Front Desk Representative/Customer Service, Sales , Farmington, New Mexico

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