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Onsite Support Technician

Company: The Computer Merchant, Ltd
Location: Farmington
Posted on: May 1, 2021

Job Description:

Job Description: Provide routine technical support for desktop, laptop, telecom and network systems, including hardware, application software, operating systems and connectivity Perform specific hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes in partnership with suppliers, if appropriate, using existing documentation Troubleshoot hardware and software issues and document resolution Repair or replace defective equipment with support as needed Install, configure, and update end-user desktop and laptop software Prioritize and escalate issues and requests when appropriate Fulfill technical requests from end users or route when appropriate Use knowledge transfer forums to identify and resolve problems end user device support *Either skills or additional skills are required Additional Skills: Microsoft office 365 Equal Opportunity Employer Veterans/Disabled

Keywords: The Computer Merchant, Ltd, Farmington , Onsite Support Technician, Professions , Farmington, New Mexico

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