Spa - Front Desk Attendant
Company: Nemacolin Woodlands, Inc.
Location: Farmington
Posted on: May 20, 2023
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Job Description:
** Spa - Front Desk Attendant****Job Category****:** Spa Front
Desk **Requisition Number****:** SPAFR04806 Showing 1 location
**Job Details****Description**Here at Nemacolin, our associates
know to Expect the Unexpected You have just come across the career
opportunity where entertainment and excitement are the job
description. Were looking for individuals who are committed to
making an experience memorable, all while having fun and relishing
in the incredible atmosphere of our Resort.**Duties*** Responsible
for greeting all guests that come to the spa and assisting them
with any requests that they may have.* Responsible for checking in
appointments, booking services, and checking out appointments.*
Must be able to provide guests with answers to any questions they
may have concerning spa services and procedures.* Candidate must be
able to communicate well with guests in addition to associates and
other members of management.* Maintaining complete knowledge of all
resort features, services, and hours of operation.* Maintaining
knowledge of all spa and salon services as well as fitness center
programs and daily group activities.* Booking spa appointments and
assisting guests with the check-in process as well as the check-out
process.* Greeting all guests with a warm welcome and ensuring that
they are satisfied with their spa experience.* Accommodating all
guest requests quickly and courteously.* Opening and Closing Spa
procedures.* Cash handling duties.* Handling complaints effectively
and efficiently.* Setting up workstations with the appropriate
supplies.**Qualifications*** Ability to communicate fluently in
English.* Ability to maintain appropriate grooming standards
according to organizational policy.* High school diploma.* Previous
experience in the retail or hospitality industry.Experience the
magic of Nemacolin. Reaching across 2,200 acres in the Laurel
Highlands of Southwestern Pennsylvania, Nemacolin offers guests a
getaway like no other. Elevated accommodations range from the
thrilling grandeur of The Chateau and modern elegance of Falling
Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the
refreshing ease of The Lodge as well as The Homes and The Estates.
And that is just the beginning! Nemacolin comes to life with
show-stopping dining from the Forbes Five-Star and AAA Five-Diamond
Lautrec; two championship, Pete Dye-designed golf courses;
award-winning spa and wellness services; Orvis-endorsed fly
fishing; countless outdoor activities; and snow sports, shopping,
wildlife experiences, art tours, magical seasonal events, and
limitless fun for all. Adventure awaits. At Nemacolin, we strive to
attract, retain, and develop the best and the brightest talent in
the field. Unique amenities and a strong track record of exceeding
industry standards makes Nemacolin an employer of choice for those
looking to pursue opportunities in areas such as lodging and guest
services, food and beverage, recreation, culinary arts, golf, and
retail, among others. Through a variety of training initiatives and
a strong commitment to career development programs, we believe that
we can help our associates to develop the skills necessary to
advance within our organization.* An attractive 401(k) plan* Paid
vacation, holidays, and personal hours* Family medical, dental and
vision insurance* Long-term & short-term disability insurance*
Employee assistance program* Educational assistance* Local and
resort discounts* On-site uniform and dry-cleaning services*
Discounted meals during breaks in the associate break
areasNemacolin promotes a culture of continuous learning for our
associates. We are strongly committed to comprehensive professional
development programs:* **Opportunities for advancement** At
Nemacolin, we encourage our associates to grow within the
organization and gain experience in a variety of departments to
better understand the hospitality industry. Nemacolin prides itself
on promoting from within the organization, and many of our mid and
upper-level managers began in entry-level positions and advanced
into their current roles. * **Associate Recognition programs**
Nemacolin realizes that our associates help to set us apart from
other organizations in the industry through their commitment to
providing exceptional service and ability to consistently exceed
guests expectations. Each month, associates can nominate others who
have provided exceptional service, demonstrated leadership
capabilities, or excelled in their areas of expertise. Winners
receive an award for their efforts and are recognized by members of
management.* **Mentoring and coaching programs** As a new
associate, we provide a level of mentoring that is best suited to
you to enhance your growth and career interests, while sharing
knowledge, advice, and encouragement along the way.**AWARDS &
ACCOLADES**Nemacolin has consistently been recognized in the
hospitality industry for providing superior customer service and
outstanding facilities. We are very proud of what we have
accomplished, and we would like to have the opportunity to share
our enthusiasm with you. Some of our accomplishments include the
Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating,
the Trip Advisor Certificate of Excellence, and a variety of other
awards from Cond Nast Traveler, and Golf Digest, just to name a
few.**ASSOCIATE REFERRAL PROGRAM*** **Year-Round Referral
Incentive** - Receive a reward of **$125.00** when you refer a new
applicant who is hired and is employed for a minimum of 30 days!
Receive a second reward of **$125.00** when the referred associate
continues their employment for a total of 90 days!* **Seasonal
Referral Incentive** - Receive a reward of **$100.00** when you
refer a seasonal applicant who is hired and is employed for a
minimum of 60 days (rewards not applicable for rehires)!
**ASSOCIATE DISCOUNTS*** **Enterprise** - A Nemacolin account has
been set up for associate car rentals through Enterprise at a
discount rate.* **X-Plan Ford Pricing** - As a Ford Partner,
Nemacolin gives you the ability to purchase or lease eligible
vehicles at Ford Motor Companys XPlan Pricing. The discounted
prices are good on new, leased, or used vehicles. Your family
members in the same household are also eligible to receive
discounted prices, just because you work at Nemacolin.* **Verizon
Wireless** - A Nemacolin account has been set up for associate to
receive a 17% discount* **AT&T Wireless** - A Nemacolin account
has been set up for associate to receive a 13% discount* **Sprint
Wireless** - A Nemacolin account has been set up for associate to
receive a 15% discount* **84 Lumber** - 17 % (associate must pay to
haul).**Qualifications****Skills****Behaviors****:**
**Motivations****:**
**Education****Experience****Required**customer service **Licenses
& Certifications**
Keywords: Nemacolin Woodlands, Inc., Farmington , Spa - Front Desk Attendant, IT / Software / Systems , Farmington, New Mexico
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