EMS Shift Supervisor
Company: San Juan Regional Medical Center
Location: Bloomfield
Posted on: May 6, 2025
Job Description:
Creating Life Better Here starts with you. At San Juan Regional
Medical Center, we're more than a healthcare provider-we're a
values-driven organization dedicated to delivering exceptional
care. As a team member, you help fulfill our mission to make life
better here for our community.The EMS Supervisor will assist the
EMS Manager in supervising the daily operations of the Emergency
Medical Services Department by ensuring prompt response to 911
calls and the provision of quality medical treatment and
transportation of medical care - according to established local,
state, and federal medical guidelines and standards. They will
schedule and supervise Paramedics, Advance EMT and, EMT - Basics on
assigned shift; ensure compliance with all department and hospital
policies and procedures; monitor and ensure the provision of
adequate supplies and equipment are available for assigned shifts;
helps assure all required patient care records are completed per NM
state EMS requirements for their shift; ensure adequate staffing is
maintained daily; provide initial and timely payroll for assigned
shifts; facilitate all non-emergency transport(s) are completed in
a timely manner; and represent the EMS Department with other
hospital departments and area public safety agencies as
assigned.Required Behaviors:
- As you go about fulfilling this mission, your work habits and
work relationships should embody SJRMC's values. These values are
our culture, our identity as an organization: Sacred Trust,
Personal Reverence, Thoughtful Anticipation, Team Accountability
and Creative Vitality ask more of us than merely completing some
list of tasks. Our values ask for a deeper level of commitment, and
what is asked of us we freely give because we believe in our
mission.Required Qualifications:
- Current New Mexico EMT - Paramedic licensure
- Current and Valid New Mexico Driver's License
- Current DOT Physical (ability to obtain upon onboarding)
- Minimum of five (5) years of EMS related experience and
education
- NIMS 100, 200, 300,400,700, 800 (NIMS 300 and 400 must be
obtained within one (1) year)
- Must meet the requirements for obtaining and maintaining life
support certifications as outlined in the Life Support
Certification policy (i.e., ACLS, BLS, and PALS)Duties and
Responsibilities:On-duty supervisors will cover unit EMS-1 and
assume the following responsibilities:
- Readily available at all times to respond to emergency calls
throughout the county
- Ensure the unit is functional and equipped
- Maintain a clean unit both inside and out
- Monitor EMS calls and ambulance status for assigned shifts and
assist EMS crews with patient care when neededRespond to unusual or
high-risk situations such as, but not limited to:
- MVCs reporting more than two (2) injured
- Head-on collisions, all entrapments, and rollovers
- All full cardiac arrests
- Aircraft emergencies
- Potentially serious calls where additional assistance may be
required
- Any scene where specifically requested by ambulance
personnel
- Represent EMS in all joint operations where Incident Command
has been established
- All structure fire responsesOther Duties: -
- Routinely respond to calls of a serious nature to observe and
assist the ambulance crew. May take a clinical role or command role
when circumstances warrant
- Coordinates staffing and related needs to provide adequate
staff and service coverage between and among stations and emergency
response units
- Oversee activities and handles various issues occurring during
a shift; responds to personnel-related issues in accordance with
established policies and procedures; handles issues and provides
direction and assistance through subordinate reports
- Writes, reviews, and recommends changes to existing protocols,
policies, and procedures; reviews, assess and assists the work of
staff assigned to shift. Help establish work schedules and other
assignments, conduct performance appraisals and other related
duties
- Inspects each station and station crew on an assigned shift;
ensures compliance with established policies, procedures for
operational readiness
- Identifies and corrects deficiencies; provides education and
information regarding system operations; coordinates and schedules
staff to attend required training and in-service activities
- Attend strategy and operations meetings with other supervisors
and Chief as needed
- Assist with Medical Directors and QA/QI Compliance Coordinator
with all QA related issues including medical guideline deviations
and/or action plans
- Establish a written Emergency Action Plan (EAP) for all major
events: Stand-by, protests, large gatherings, etc. May be in
conjunction with FFD, SJCFR, SJRMC, or OEM. It must be completed
prior to the event if possible and briefed to all personnel
involved
- Ensure all initial EMS run reports for assigned shift are
completed in a timely manner and in compliance with NM State EMS
requirements
- Ensure daily truck equipment checks are performed at every
shift change and documentation submitted before noon every day
- Must work one (1) shift a month on an ambulance if vacancies
are unable to be filled by field staff
- May serve in SJRMC Incident Command in various roles and
responsibilities as assigned
- Identify areas of continuing education needs and assist
Education Coordinator in CE offerings
- Assist with new hire orientation - provide consistent and
thorough orientation of new employees
- Assists with the inspection and maintenance of emergency
vehicles and the ensuring of daily supply and equipment inventory;
helps crews restock equipment in preparation for subsequent medical
responses and shifts if needed
- Receives, reviews, prepares and/or submits various documents
including daily schedules, daily logs, vehicle maintenance logs,
maintenance requisitions, inventory lists, check sheets, incident
reports, memos, and correspondence
- Vehicle maintenance responsibilities: Provide day to day
accountability for maintenance by daily communication between
supervisors and Fleet and Material Coordinator
- Employee Evaluations: Supervisors will evaluate their own shift
members, utilizing all areas of feedback including direct
observation, peer input (360 review)
- Public relations and education
- Staffing responsibilities
- Each employee is responsible for implementing SJRMC's Service
Standards into their daily work: - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- Safety, Courtesy, Effectiveness, and -Stewardship
- Other duties as assignedPhysical Demands and Environmental Work
Conditions:
- Ability to lift fifty (50) kg
- May be exposed to infectious and contagious diseases
- Regularly exposed to the risk of blood borne diseases
- Contact with patients under wide variety of circumstances
- Exposure to unpleasant elements (accidents, injuries and
illness)
- Subject to varying and unpredictable situations
- Handles emergency or crisis situations
- Occasionally subjected to irregular hours
- Occasional pressure due to multiple calls and injuries
- Requires judgment/action in sometimes highly stressful
situations
Keywords: San Juan Regional Medical Center, Farmington , EMS Shift Supervisor, Hospitality & Tourism , Bloomfield, New Mexico
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