Director of Hotel Sales
Company: Nemacolin Woodlands Resort
Location: Farmington
Posted on: January 26, 2023
Job Description:
Experience the magic of Nemacolin. Reaching across 2,200 acres
in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin
offers guests a getaway like no other. Elevated accommodations
range from the thrilling grandeur of The Chateau and modern
elegance of Falling Rock-both recipients of the Forbes Travel Guide
2020 Awards!-to the refreshing ease of The Lodge as well as The
Homes and The Estates. And that is just the beginning! Nemacolin
comes to life with show-stopping dining from the Forbes Five-Star
and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed
golf courses; award-winning spa and wellness services; Orvis
--endorsed fly fishing; countless outdoor activities; and snow
sports, shopping, wildlife experiences, art tours, magical seasonal
events, and limitless fun for all. Adventure awaits. At Nemacolin,
we strive to attract, retain, and develop the best and the
brightest talent in the field.With everything we do, we believe a
stay with us will enhance your life by creating memories that last
a lifetime. How do we accomplish this? We place food and service at
the heart of everything we do! We just happen to operate a
phenomenal resort called Nemacolin; you should come and grow your
career here!The Director of Sales will be responsible for executing
sales strategies in order to maximize hotel profitability while
maintaining customer satisfaction. This person will lead and manage
all day-to-day activities related to the sales function with a
focus on building long-term, value-based customer relationships
that enable achievement of property sales
objectives.Responsibilities:
- Developing and implementing effective sales strategies to
maximize revenue generation
- Creating and managing Annual Strategic Plan
- Managing lead sources to ensure quantity and quality of
leads
- Conducting sales calls to key accounts or major prospects
- Monitoring sales activities/performance to ensure revenue goals
meet or exceed established plan and accurately reporting
variance/projections to management
- Using Revenue Management resources to help make informed
decisions and maximize revenue
- Developing and maintaining positive relationships with peers,
competitors and brand partners
- Recruiting the best possible sales team and reducing turnover
through coaching, counseling and training
- Training and empowering sales team members to exercise good
judgment to make profitable business decisionsAssociate
Engagement:Carry out leadership responsibilities to effectively
instill vision, drive engagement, and manage personnel in
accordance with Nemacolin policies and applicable laws. Interview,
hire, train, and build teamwork among associates plan, assign, and
direct work to drive efficiency and attainment of department goals,
develop and maintain positive relationships with associates with
effectively communicate through monthly staff meetings, daily
department lines ups, one-on-one feedback and encouragement when
necessary, utilize appropriate performance improvement plans or
disciplinary action.Requirements:
- At least 10 years of Hotel Sales experience, at least 5 years
at a Director or Executive level at a high-end luxury resort
preferred.
- Extensive knowledge of sales skills, revenue management,
recruiting, supervising, training and motivating managers
- Demonstrated ability to understand customer requirements and
translating these into sales solutions
- Track record of leading and inspiring teams to meet or exceed
sales goals
- Ability to be assertive and persuasive without being
aggressive
- Excellent communicator with strong written and verbal
communication skills
- Track record of developing long term relationships and
contactsWhy work for Nemacolin?Located in the beautiful Laurel
Highlands of Southwestern Pennsylvania, Nemacolin Woodlands Resort
is the area's premier destination for launching a Five-Star,
Five-Diamond career in the hospitality industry. At Nemacolin, we
strive to attract, retain, and develop the best and the brightest
talent in the field. Our unique amenities and strong track record
of exceeding industry standards make Nemacolin an employer of
choice for those looking to pursue opportunities in areas such as
lodging and guest services, food and beverage, recreation, culinary
arts, golf, and retail, among others. Through a variety of training
initiatives and a strong commitment to career development programs,
we believe that we can help our associates to develop the skills
necessary to advance within our organization by offering our
associates competitive wages and a comprehensive benefits plan
including:
- An attractive 401(k) plan
- Paid vacation, holidays and personal hours
- Family medical, dental and vision insurance
- Long-term & short-term disability insurance
- Employee assistance program
- Educational assistance
- Local and resort discounts
- On-site uniform and dry-cleaning services
- Discounted meals during breaks in the associate break
areasNemacolin promotes a culture of continuous learning for our
associates. We are strongly committed to comprehensive professional
development programs:
- Opportunities for advancement - At Nemacolin Woodlands Resort,
we encourage our associates to grow within the organization and
gain experience in a variety of departments in order to better
understand the hospitality industry. Nemacolin prides itself on
promoting from within the organization, and many of our mid and
upper-level managers began in entry-level positions and advanced
into their current roles. -
- Associate Recognition programs - Nemacolin Woodlands Resort
realizes that our associates help to set us apart from other
organizations in the industry through their commitment to providing
exceptional service and ability to consistently exceed guests'
expectations. Each month, associates can nominate others who have
provided exceptional service, demonstrated leadership capabilities,
or excelled in their areas of expertise. Winners receive an award
for their efforts and are recognized by members of management.
- Mentoring and coaching programs - As a new associate, we
provide a level of mentoring that is best suited to you to enhance
your growth and career interests, while sharing knowledge, advice
and encouragement along the way.Awards and AccoladesNemacolin
Woodlands Resort has consistently been recognized in the
hospitality industry for providing superior customer service and
outstanding facilities. We are very proud of what we have
accomplished, and we would like to have the opportunity to share
our enthusiasm with you. Some of our accomplishments include the
Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating,
the Trip Advisor Certificate of Excellence, and a variety of other
awards from Cond-- Nast Traveler, and Golf Digest, just to name a
few.
Keywords: Nemacolin Woodlands Resort, Farmington , Director of Hotel Sales, Executive , Farmington, New Mexico
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